Software Requirements
Does it matter which Internet browser I have on my computer?
Our website supports the latest versions of Internet Explorer, Safari, Chrome or Firefox when shopping at the DedicatedTeacher.com eStore. If you experience difficulty completing a transaction, you may need to upgrade your Internet browser.
What kind of software will I need?
Different types of files will require different software to run. For the majority of our products, which come in PDF format, you will need the latest version of Acrobat
Reader, which can be downloaded safely and installed quickly on your machine. This free program will enable you to view and print any PDF file, and take advantage of some of the Enhanced eBook features that are in certain books.
For MP3 files, your computer should have programs pre-installed that can play these. Double clicking on an MP3 should open it up in the default program. Other files, such as Powerpoint slides or Interactive Whiteboard files (SMART Notebook files, for example), may require you to have the corresponding applications. View product detail pages for more information.
How do I know what version of Acrobat Reader is installed on my computer?
Windows XP/Vista/Windows 7
Open the program. Under the Help menu, select About Acrobat Reader. The screen that opens up will tell you what version you are using. This is always indicated by a set of numbers after the program title. eg. Acrobat Reader 10
Apple/Macintosh OS X
Open up Acrobat Reader. Under the Acrobat Reader menu, select "About Acrobat Reader". The screen that opens up will tell you what version you are using. This is always indicated by a set of numbers after the program title. eg. Acrobat Reader 10
Can I use Preview on my Mac?
Please note that the default program for Mac OS X is Preview, which we find is not as predictable for downloading and saving PDF files as Acrobat. For detailed instructions on opening files in Acrobat Reader, please visit:
Downloading and Opening Your Purchase(s)
How do I use Adobe Read Outloud?
Some of our eBooks are compatible with Adobe Acrobat Reader's "Read Out Loud" feature, allowing the contents on a PDF file to be narrated over your computer speakers. It's a great tool for teachers and students alike, and a feature that we would encourage you to try.
All of our Enhanced eBooks and a large portion of our regular eBooks can take advantage of the Read Out Loud feature. (To double check, you can always try it out on our sample files.)
To activate and use Read Out Loud, please:
1. Open the file in Acrobat Reader X (or Version 10); if you do not have the latest version, upgrade for free at:
http://www.adobe.com/products/acrobat/readstep2.html
2. From the "View" menu in Acrobat Reader X, choose "Read Out Loud" then "Activate Read Out Loud".
3. From the same "Read Out Loud" menu (under View), now choose either "Read This Page Only" or "Read To End of Document."
(Other options under the same menu include "Pause" and "Stop".)
If you have any questions about the DedicatedTeacher.com eStore or require further information, please contact:
- Customer Service Department
- The DedicatedTeacher.com eStore
- E-mail: customerservice@dedicatedteacher.com (7 days a week)
- Phone: (780) 440-9875 (Monday - Friday)