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Welcome to the eStore Customer FAQs section. Here you'll find answers to all your shopping questions and solutions to any problems you may encounter. The eStore provides an exciting new way to shop for products. Online shopping at the eStore allows you to securely order from a growing selection of educational products (eBooks, Interactive Whiteboard Materials, etc.). Our eStore currently offers electronic (PDF) versions of thousands of books covering a wide variety of subject and curriculum areas. Some of these include thematic units, literature units, interdisciplinary units, standardized tests, counseling materials and classroom management resources. We also offer a growing collection of interactive eBooks that are designed to work on Interactive Whiteboards, like a SMART Board or a Promethean board.

Fast Links: Quickly get to the information you need by clicking on one of the following two options, or choose from all of our help files in the links below.

I'm a new visitor. How does the eStore work?
This option will give you some information on how our site works, and will help you get started!

Our Top Ten Most Frequently Asked Questions.
This contains solutions and answers about a wide range of topics. Includes information you can use if you have problems downloading, printing and using your credit card, along with information about purchase orders, refunds, and more.

To proceed with our FAQs section, please choose from the list below to access specific Help files for our eStore:

If you have any questions about the eStore or require further information, please contact:

  • Customer Service Department
  • The eStore
  • E-mail: (7 days a week)
  • Phone: (970) 835-4460 (Monday - Friday)